Frequently Asked Questions

Everything you need to know about your dark journey with Killstar.

How can I track my order?

Once your order has been summoned and dispatched, you will receive a confirmation email with a unique tracking number to follow its progress.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original, unworn condition with all occult tags attached.

Do you ship internationally?

Yes, we ship to most realms across the globe. Shipping costs and delivery times vary depending on your location and chosen shipping method.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself carefully as our fit can vary between 'slim fit' and 'oversized' styles.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.

Are your products vegan-friendly?

Killstar is committed to being 100% vegan and cruelty-free. We use high-quality synthetic leathers and materials to ensure no harm comes to animals.